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Archive for the ‘Big Data’ Category

The way we think about change, disruption, and transformation (or whatever you want to call it) is going to be completely different in 5 years time. The speed of change is so big that our thinking itself is getting disrupted. The underestimated and ignored exponential power in all of this is the “power of networks”. This post is a follow of the post “Fintech 2017 – Quo Vadis?”

I think we are in the middle of a network blitzkrieg, a big shift driven by network powers.

blitzkrieg

WW-II Blitzkrieg Stuka airplanes

But instead of the medium being the air and the devices the Stuka airplanes piloted by humans, the medium today is made of networks and the Stukas are replaced by hyper-connected computers driven my algorithms.

A lot of the reflection in this post are based on the following books and thinkers:

Kevin Kelly’s latest opus grande The Inevitable describes the 12 Inevitable Technological Forces That Will Shape Our Future:

  • Becoming
  • Cognifyung
  • Flowing
  • Screening
  • Accessing
  • Sharing
  • Filtering
  • Remixing
  • Interacting
  • Tracking
  • Questioning
  • Beginning

In The Seventh Sense, Joshua Cooper Ramo talks about a “connected-age sensibility” to be able to read and understand networks:

The Seventh Sense, in short, is the ability to look at any object and see the way in which it is changed by connection

Even as this new age advances, most of our leaders still think in terms of disconnected dangers

We have to cultivate a new instinct, one intended to make us more human, in a sense, not only more technical

Think of how often, at moments of anguish or revolution, it is the fragile-looking bubbles of philosophy or art or science that endure.

And in Whiplash, Joi Ito explains how “Change doesn’t care if you’re ready”.

This is the power of pull over push—it leverages modern communications technologies and the decreased cost of innovation to move power from the core to the edges, enabling serendipitous discoveries and providing opportunities for innovators to mine their own passions.

All these insights are of course based on big theme of “we are interconnected”. In other words, new network rules of power apply in the “we are connected” era and our leaders are not prepared for it. That became even more apparent during the main WEF Davos session on the Global Economic Outlook. I watched it live after just having read the Seventh Sense.

wef

These leaders offer a lot of lip service to the “we are interconnected” meme, but keep on playing the old zero-sum finite games and wars. Witness Fink from Blackrock at min 11:46 when he almost joyful says:

“regulation inhibits new entrants and that is not a bad thing”

But networks come with their own dynamics. In his yearly situational awareness post, Jordan Greenhall goes deep on “Deep Code”, and “Deep State”, and describes very well what I have labeled here as “Network Blitzkrieg”:

“The Deep State developed in and for the 20th Century. You might say that they are experts at fighting Trench Warfare.

But this is the 21st Century and the Insurgency has innovated Blitzkrieg.”

Jordan is describing a blitzkrieg for Collective Intelligence, being fought on four fronts:

  • Front one: communications infrastructure
  • Front two: the deep state
  • Front three: globalism
  • Front four: the new culture war

The main point Jordan is making is that the Deep State is fragmented, and so far not efficient in responding adequately to the network blitzkrieg of the Trump cohort. A lot of the challenges of the Deep State seem to be related to the problem of not being able to shift to a network blitzkrieg mode, from tight synchronisation to loose synchronization.

Last year, Venkatesh Rao (aka Ribbonfarm) did a great tweet-storm-like-post on this topic of synchronisation. He calls our age the age of atemporality.

synch

Illustration by Venkatesh Rao

“In tight synchronization, you’re on the same clock as everybody else, fit yourself into the same templates, report up the same chain, and communicate via standard protocols.

Welcome to atemporality. So long as you thrive on loose coordination rather than tight synchronization, it’s a beautiful thing.”

In previous posts and essays, Ribbonfarm even had a series on “Blitzkrieg”, where he described four categories of Blitzkrieg attributes:

  • Einheit (trust)
  • Auftragstaktik (clear mutual agreements), missionary tactical contracts
  • Schwerpunkt (strategic intent)
  • Fingerspitzengefühl (finger-tip skill) is the foundation

In The Future of Tipping, http://www.ribbonfarm.com/2014/12/02/the-future-of-tipping/,(a post about authoritarian command-and-control models to control the customer’s relationship to the brand, and hence tipping), he the four describes blitzkrieg attributes in John Boyd’s philosophy of warfare applied to business:

CEO sets clear intent (Schwerpunkt); HR develops strong trust culture (Einheit); operations focuses on developing strong, instinctive skills culture through tacit learning (Fingerspitzengehful); everybody manages/is managed through a cascade of mutually negotiated “contracts” that devolve as much autonomy as possible to lower layers (Auftragstaktik); the business relies on loose and agile coordination rather than tight synchronization/command-and-control.

Ribbonfarm, Jordan Greenhall, and Simon Wardley all focus on situational awareness, strategy, tactics, operations and doctrine. It would be great to have them together one day in one of Petervan Productions’ events 😉

Add to all this the lack of trust and Bruce Scheier’s insight that we are moving from the Internet of things (with a build-in computer) to Internet of Computers (with things attached to it), and you get a pretty dystopian but probably very realistic picture of the future something that James Bridle coined “A new dark age”.

drone-james-bridle

Drone shadow by James Bridle

James Bridle is a British writer and artist living in Greece. His work explores the impact of technology on society, law, geography, politics, and culture. His Drone Shadow installations have appeared on city streets worldwide, he has mapped deportation centres with CGI, designed new kinds of citizenship based on online behaviour. and used neural networks and satellite images to predict election results. A New Dark Age is an exploration of what we can no longer know about the world, and what we can do about it.

It is a “great” talk about Turbulence, Big Data, AI, Fake News, and Peak Knowledge, and like many if the authors mentioned above, he is alluding to a new digital literacy and legibility. A literacy that acknowledges that in our digital state, everything can be copied, except…. Trust.

Kevin Kelly asks, What can not be copied?” and his answer is “Trust. Trust must be earned. It cannot be faked”. Our hope is in what Kelly beautifully described as “generative qualities”.

These are qualities that are “better than free”. Qualities generated at the time of the transaction aka it is all about the experience what people pay for. In Kelly’s view, there are 8 generative qualities:

  • Immediacy
    • Access to beta version for ex, or when released
  • Personalisation
    • A film without explicit language
  • Interpretation
    • A manual, explanation of free DNA
  • Authenticity
    • A signature on goodies
  • Accessibility
    • Ownership sucks
  • Embodiment
    • White cottony paper bound book, it feels so good
    • The value of a paid ephemeral embodiment of something you could download for free
  • Patronage
    • It must be easy to do
    • The amount must be reasonable
    • There is a clear benefit
    • Money will directly benefit the creator
  • Discoverability
    • A work has no value unless it is seen

palantir

Saruman uses a palantir in Lord of the Rings

So what would be the defences against such network blitzkrieg?

One strategy would be to try to defeat the enemy with the same weapons. But that assumes we are playing finite games, and I feel we only can win this battle by playing infinite games.

We should not be naïve, and drop all our common-sense defences against data-, privacy-, surveillance- and cybersecurity attacks with state of the art defense mechanisms and tools, but another strategy in defending our humanity in the long term may come from those infinite games.

Or maybe our defense in this move from enlightenment to entanglement is in dropping the separation of body and mind, feeling and ratio, form and content.

fame-and-success-hilde-overbergh

“Fame and success” by Hilde Overbergh – 2016
Part of expo “REFRAME” in The White House Gallery

Art may be inspiring here. In a recent conversation between art curator Hans Theys and artist Hilde Overbergh in the context of the expo “REFRAMED”, Hans arguments that form and content are inseparable, and that his sole criteria for assessing art are:

  • Is it well made?
  • Does it touch me?

Very much like Kevin Kelly, this is about what cannot be measured, what cannot be represented in numbers, big data, and algorithms.

In a very recent post Kyle Eschenroeder (also on Ribbonfarm) said:

The confidence created by our palantír-ish technologies is a confidence in our measurements, not in ourselves. The more minutiae we measure, the less respect we have for taste or experience

Caring puts us in the posture of playing an infinite game rather than a finite one. This means favoring “improvisation over fixed rules, internal sensibilities over imposed morals, and playfulness over seriousness.”

So our defense against a Network Bliztkrieg may be in the subconscious, where we don’t care about the fakeness our realness of the news and our reality, but more about what makes us unique as human beings: the ability to play infinite games and truly care.

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project-x

Project X building, lower Manhattan at 33 Thomas Street, NYC

This week, The Intercept ran a fascinating article– well, quite disturbing actually – describing the possible surveillance roles of building Project-X, an AT&T owned property in the middle of Manhattan, sitting on top of some major telephone and communication switches (and apparently many other buildings like this in the USA and most probably elsewhere).

It even becomes super scary if you read the article with the backdrop of the first names and background of some of the people appointed in the last couple of days in the Trump administration.

The building was designed by the architectural firm John Carl Warnecke & Associates, whose grand vision was to create a communication nerve center like a “20th century fortress, with spears and arrows replaced by protons and neutrons laying quiet siege to an army of machines within.”

Some of Warnecke’s original architectural drawings for 33 Thomas Street are labeled “Project X.” It was alternatively referred to as the Broadway Building. His plans describe the structure as “a skyscraper to be inhabited by machines” and say that it was “designed to house long lines telephone equipment and to protect it and its operating personnel in the event of atomic attack.”

I spotted the article just two days after I saw a short 7-minute documentary (hence Doc7) on Belgian television about artist Renato Nicolodi

renato1

Renato Nicolodi – a young artist from Flanders – makes architectural models of buildings that are not intended to be built.

renato2

Pulpitum II by Renato Nicolodi, 2012

long-lines-building-nyc

 

Long Island Building NYC, by John Carl Warnecke & Associates

That made me think about my time as student in Architecture in Ghent, were we were allowed – or should I say incentivised? – to design buildings that never had to be built (at least in the first two years of the study). Full creativity nirvana, quoi.

The work of Nicolodi resonated with me for another reason. They are actually mausoleums that have a place in the memories of his grandfather, who spent the Second World War in various prisoner of war camps, which he meticulously describes in the conversations Renato argued with him. The recordings of those calls still are daily source of inspiration for Renato.

It woke up old memories from my youth when – at the age of 6 or 10 – I was visiting my grandmother, who lived in a place called Ledegem, a little village 17km east of Ieper, a town that will be remembered forever for the first time use of poison gas in World War One.

It makes me wonder about the working and selectiveness of my memory. Since I started my sabbatical begin Nov 2016, I feel restless.

Being disconnected from work – “the job” – gives me plenty of space for reflection, experimentation, silence, being alone – I love the sound of silence of the morning-house before the rest of the family has woken up.

But this stillness also seems to bring back many old memories, going way back to my childhood, things that I never thought about anymore in the last 50 years. On the other hand, it seems my short-term memory is getting very selective – almost ignoring mode. Up to a point that my lovely wife sometimes wonders if I should not go and see a doctor, but I think I am doing fine.

ledeghemmc

Ledegem WWI cemetery today in 2016

At the end of my grandmother’s garden was a cemetery holding 85 Commonwealth burials and commemorations of the First World War. I remember playing on the walls and the crucifix of the cemetery. In my memory, the place was much bigger than in this recent picture. I also remember some of the bunkers that you still find here and there scattered throughout the landscape in this region. I remember playing in one at the seaside before they were closed off for general public. I remember the smell of wet sand.

german-ww1-command-bunker-ypres-salient

German WW1 Command Bunker, Ypres Salient

The memory also put me in contact with another aspect of my onlyness (I am currently reading the draft manuscript of Nilofer Merchant’s next book), where I am coming from. My father is from a family of 7 kids, that all needed to be to taken care of by my grandmother all alone, as her husband died in a tragic car accident (he was on a bike) just before the start of the second world war. So, it was surviving on a shoestring.

Deep in my (un)consciousness, there is the fear for this shoestring poverty. That we’ll have to hide again in the coldness and humidity of bunkers in the polders. A dystopian threat of dark secrecy, manipulation, corruption and a fundamental loss of trust.

That is what bunkers and secret buildings do to me. Even if they are just architectural models that are not intended to be build.

The new models don’t seem to be intended for humans, they are intended to host machines. How can we reclaim back our humanity?

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Disruption

Two weeks ago, I shared with you a high level preview of the Innotribe Sibos 2016 programme.

As promised, I will reveal more details for each day in some subsequent blog posts leading up to Sibos week 26-29 Sep 2016 (37 days left at the time of this writing).

Our preparations are in full swing. We are in the midst of a series of intense prep calls with all speakers, together with our production teams and our facilitators and designers. All engines are on!

It has always been our intention to build a program with architectural integrity and a week of intense learning experiences. This year is no different.

General structure:

agenda-4-days

General overview of the Innotribe Sibos 2016 programme

 

The structure of the week program is fairly straightforward:

  • We start every day with an opening of the day
  • We close every day with a closing of the day
  • Over lunch time, we have spotlight sessions by several FinTech hubs: one day for Switzerland, one for EMEA, one for the AMERICA, one of APAC

For the opening session, the Innotribe team will welcome you, and for the Monday opening, we will zoom in into some highlights of our Innotribe Industry Challenge on Securities (about issuing a bond on the blockchain).

Our day anchor will then walk you through the plan of the day. Our day-1 anchor is Michell Zappa from Envisioning Tech, Brazil. He will come back in the day closing to wrap up the learning of the day.

In between we have several Innotribe sessions. We don’t do anything during the plenary big issue debates so you have the time to enjoy those as well.

The main theme of Innotribe day-1 is “disruption re-defined”. We have three sessions:

  • Patterns of disruption in wholesale banking
  • The Future of Money
  • Emerging technologies for financial services

Patterns of disruption in wholesale banking

Learn to anticipate and react to disruptions in Securities, Trade Finance and FX.

Begin 2016, the Deloitte Center for the Edge published a deep research on nine patterns of disruption cross-industry. Upon our request, Deloitte created a special version for Innotribe Sibos on the relevance of these disruption patterns for financial services, and how incumbents can/should react to them.

Patterns of disruption Innotribe slide 042616

Key take-aways of this session will be:

  • Reframe the notion of disruption
  • Understand there are patterns of disruption
  • There is a way to be more rigorous in understanding and anticipating disruption
  • There are some effective ways to respond to disruption in a purposeful way
  • Apply these insights to our world of wholesale banking and think of specific action steps that can be taken by our organisations

The rock-star line-up for this session:

  • John Hagel, Co-Chair, Deloitte Center for the Edge
  • Val Srinivas, Research Leader, Banking & Capital Markets, Center for Financial Services, Deloitte

This is a highly interactive session, with assignments for the audience, to help you internalise the knowledge you picked up from our speakers. At the end of the session, there will be a “gift” to take with you.

The Future of Money

For the first time, this ever-popular Innotribe session has been promoted as a full-blown “Big Issue Debate” in the main plenary room of Sibos.

future of money

The idea behind Future of Money is to essentially act as a crystal ball, examining the large shaping trends that are going to affect financial services in typically two to three year’s time.

Moderated by Udayan Goyal, Co-Founder and Managing Partner of Apis Partners and Co-Founder and non-executive director of Anthemis Group, this year’s Future of Money is set to discuss the Internet of Things (IoT) and how the collection of data in our highly networked world through sensor-based technology is set to change how we think of financial services.

Other topics include the rise of artificial intelligence (AI), with decisions regarding investments and creditworthiness becoming the purview of automated systems based entirely on inputs of personalised data.

The line-up:

  • Jon Stein, CEO Betterment
  • Carlos Menendez, President, Enterprise Partnerships, International Markets, Mastercard
  • Amber Case, Cyborg Anthropologist and Fellow at Harvard Berkman Klein Center

We also tried to re-invent a bit the flow of a big issue debate and “sweat the technical asset” we have at our disposal. Expect more from Innotribe 😉

Emerging technologies for financial services

In this session, we will share the results of a research commissioned by Innotribe to Envisioning Tech from Brazil. Again, original research and a word premiere of a fantastic visualisation tool.

The different technologies will be mapped on different time horizons, and we will highlight the inter-connections between them.

Every technology will come with a navigation card detailing its relevance to the financial services industry around 10 different impact vectors – with a focus on cyber-security and distributed ledger technologies.

visualization fintech

Screenshot of beta-version of visualisation tool

The session is animated with a spectacular screen-wide interactive visualisation.

The session is an interactive workshop with a card-game interaction with the participants. Seats will be limited.

General

All sessions are designed to maximise the immersive learning experiences of our guests. We use professional facilitators and designers to enable great group interactions. And we have an amazing audio/visual kit and production team to make the content come alive.

The pepper and salt comes from our “instigators” who have a designed role to provoke the critical discussion. The “instigators” of day-1 are:

  • Patrik Havander, Nordea
  • Anthony Brady, BNYM
  • Matthew Grabois, BNP Paribas Securities Services

For the sessions where it makes sense, we also have a transversal anchor for Cyber-security and one for DLT. They stay in the Innotribe space for the week, and will report back at the end of the week:

  • Our Cyber transversal anchor is Bart Preneel, University of Leuven
  • Our DLT transversal anchor is Andrew Davis, advisor from Sydney

Next week, we will cover the themes and sessions of day-2 of Innotribe Sibos 2016.

Resources:

Follow us on Twitter: for the latest announcements: @Innotribe, #Innotribe, @Sibos, #Sibos

We are looking forward to meeting you all again at this year’s Innotribe Sibos 2016 from 26-29 Sep 2016 in PalExpo, Geneva.

Deeply grateful,

Your architect and content curator for Innotribe@Sibos, @petervan

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Here is the third weekly update related to our 5th edition of Innotribe at Sibos in Dubai from 16-19 Sep 2013.

As you probably know by now, we’ve designed our programme like a metro map. Just like the underground or subway, it’s up to you to decide which “track” to follow, depending on your expertise, interests, learning objectives, and availability.

Innotribe_TubeMap-01

In this week’s post, we’d like to walk you through the Big Data Track at Innotribe@Sibos 2013.

Big Data track

Big Data is an industry trend that the Innotribe team has been monitoring for some time now. We had session about Big Data at Innotribe Sibos Toronto in 2011 and Innotribe Sibos Osaka in 2012.

People, businesses and devices are hyper-connected through highly pervasive networks, creating unimaginable amounts of information. What if we could tap into the intelligence and insights buried in these networks to devise better strategies for growth? This new environment will require extraordinary insight and adaptability.

This year, we’ll explore how you and your organization can derive new insights through Network Analytics from all the data that surrounds us.

Toolkit: Planning for Unpredictable Futures

Location: Innotribe Space

Day: Tuesday 17 Sep 2013

Time: 09:30 – 10:30

Another “Toolkit” session: an immersive learning experience to help you internalize the basic principles of scenario thinking in support of better future planning. This session will lead into the Network Insights session later that day.

scenario

Daniel Erasmus – one of the world’s most renowned experts on Scenario Thinking – will give an in-depth introduction to this methodology that helps making better decisions and sense of an unpredictable future.

After the intro, Fabian will relate this back to why this is relevant for our community.

We have designed a practical interactive exercise to familiarize the audience with scenarios of high impact, but low probability; this is all about getting comfortable with uncertainties in business.

Speakers:

  • Daniel Erasmus, Owner, Digital Thinking Network. Daniel brings the unique combination of scenario thinking and big data.
  • Fabian VandenReydt, Head of Securities Markets and Core Business Development at SWIFT

Big Data creates network insights for growth – Part-1 – What is Data?

Location: Innotribe Space

Day: Tuesday 17 Sep 2013

Time: 12:30 – 14:00

This is a highly interactive session, where we will let the audience discover the expanded definitions of what we mean with “data”. We will cover following dimensions:

  • What do we call data?
  • How do we see/visualise data?
  • How do we analyse data, how do we draw conclusions?
  • How do we layer data and apply pattern recognition?

We will close this part-1 highlighting the domains of applicability for our business: Fraud, Risk Management, Growth opportunities, etc. We will then move into part-2 about tools that can help spot us unknown growth opportunities or unknown threats.

Big Data creates network insights for growth – Part-2 – Overview of tools for growth.

Location: Innotribe Space

Day: Tuesday 17 Sep 2013

Time: 14:30 – 16:00

After having set the scene in the two previous sessions (“Planning for Unpredictable Sessions from 09:30 – 10:30am” and “What is Data? From 12:30 – 14:00pm”), we will demonstrate how different analytics and big data tools can be used to identify growth opportunities or unknown threats.

Newsconsole

In a very engaging story telling format, you will see demos, videos, animations and other explorations of the latest state-of-the-art tool for big data analytics and visualization. This is a high-paced session with 7 different showcases.

Speakers for Part-1 and Part-2 are:

  • Neil Bartlett, CTO And Head of Development of Risk Analytics, IBM
  • Daniel Erasmus, Owner, Digital Thinking Network
  • Matthew Gordon, Forward Deployed Engineer, Palantir
  • Walid Jelassi, Transformation Consultant, HP
  • Simon Small, Founding Director, Arria
  • Kimmo Soramaki, Founder & CEO, Financial Network Analytics
  • Michael Warner, CEO, Quantum4D
  • Special commentator: Fabian Vandenreydt

More information about the Innotribe@Sibos 2013 programme can be found in our programme Brochure (PDF flyer), on Sibos.com and of course Innotribe.com. The full Innotribe 2013 speaker list with bios is here.

By @petervan from the Innotribe Team

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As from now, we offer you weekly updates related to our 5th edition of Innotribe at Sibos in Dubai from 16-19 Sep 2013.

As you probably know by now, we’ve designed our programme like a metro map. Just like the underground or subway, it’s up to you to decide which “track” to follow, depending on your expertise, interests, learning objectives, and availability.

Innotribe_TubeMap-01

In this week’s post, we’d like to walk you through the Innovation Track at Innotribe@Sibos 2013.

We’ll move away from the traditional polarizing discussions such as old vs. new, startups vs. incumbents, incremental vs. disruptive, close vs. open, core vs. non-core and we will help you discover the richness of the options in the middle of the extremes and help you identify which model to best apply in your company. All examples will have specific relevance to financial services.

The track will open with disruptions impacting the traditional banking model. We will also offer you some practice sessions about new non-linear ways of thinking to help you succeed in the ever faster changing world. The track continues with a session that offers deep insights into what else is out there beyond open innovation. The track ends on Thursday morning with a selection of “Power Talks” illustrating how new players are already significantly disrupting banking – and not just the fringes of our industry, but already heading for the core with early signs of scale. We’re not talking about the distant future, but what’s happening right now!

Future of Money

Location: Innotribe Space

Day: Monday 16 Sep 2013

Time: 09:30 – 10:30

This session is also part of the Value track.

We had a post about that last week: http://innotribe.com/2013/08/05/the-value-track-explained/ 

Toolkit: Better decision-making through creative techniques

Location: Innotribe Space

Day: Monday 16 Sep 2013

Time: 15:30 – 17:00

Decision-making is “making sense” of things. This raises issues of what criteria we bring to decisions when contexts change. Most of economic history industry has been driven by new developments in sense awareness.

decision making

This context changes are very significant because what digital does is alter decision-contexts. It makes us have to respond to more changes, more often and make more decisions in a more delegated way, against a backdrop of criteria that we are having to capture and describe.

This is a “Toolkit” session: an immersive learning experience to help you internalize the basic principles of creative thinking to help improve judgment and decision-making. The audience will learn to internalize the difference between linear and non-linear decision taking, complemented with practice exercises based on creative decision-making based on colour, word, and sound.

We will setup 3 separate experimentation stations:

  • Art school with Dave
  • Word school with Haydn
  • Music school with Petervan

Speakers

  • Dave Gray, Author, The Connected Company: Dave is world authority in visual thinking
  • Haydn Shaughnessy, Author, The Innovation Lifestyle. Haydn is a deep thinker and expert on innovation.

Toolkit: Planning for Unpredictable Futures

Location: Innotribe Space

Day: Tuesday 17 Sep 2013

Time: 09:30 – 10:30

Another “Toolkit” session: an immersive learning experience to help you internalize the basic principles of scenario thinking in support of better future planning. This session will lead into the Network Insights session later that day. We will detail this session in the upcoming blog post on the Big Data track.

Speaker:

  • Daniel Erasmus, Owner, Digital Thinking Network. Daniel brings the unique combination of scenario thinking and big data.
  • Fabian VandenReydt, Head of Securities Markets and Core Business Development at SWIFT

Toolkit: Thinking in Images

Location: Innotribe Space

Day: Tuesday 17 Sep 2013

Time: 16:30 – 17:30

Visualization is increasingly used in business and science to simplify complexity: a picture is worth a thousand words. Drawing is a natural process for thinking, exploring ideas and learning. Every child enjoys drawing — but at some point in our lives we learn that drawing is the province of artists. We begin to say things like:

  • “I’m no artist”
  • “I can’t draw a straight line”
  • “I can’t draw a stick figure”

This is a fallacy. You can draw, and when you were a kid you knew it. You just forgot. It’s time to remember what it was like to draw as a child — and to rediscover the joy of exploring ideas and learning without boundaries. It’s time to forget that you don’t know how to draw. Play isn’t just for fun. It’s how we learn. You can practice your visual thinking skills and have fun at the same time. Enjoy yourself, and take some new abilities back to work with you.

Visual thinking basics

The room will be set-up like a classroom, with the audience as students. Like a Zen-master with his disciples, Dave Gray – one of the masters in the field of visual thinking – will help his students discover step by step their hidden power of visual expression.

New Innovation Models

Location: Innotribe Space

Day: Wednesday 18 Sep 2013

Time: 09:30 – 10:30

new innovation models

Our speakers will first give you a fascinating overview on what’s new in innovation models: from “castle and sandbox” one way of doing Open Innovation, to incremental innovation, disruptive innovation, narrow innovation, Jugaad innovation, Reverse innovation, Shanzai innovation (copycatting), computational innovation, radical adjacencies, and algorithmic innovation.

After the intro, we offer you two immersive learning experiences:

  • Copycatting feels like a taboo in innovation. What if we could get rid of these taboos, and innovate again like kids? In this exercise we will actually train you to copycat, by copying one of the newcomers in payments space. In the coming days, we will also publish here and on swift.com an op-ed by Jaspar Roos, based on a research he did on copycatting.
  • Crowd-source everything. We will practice how to involve crowds in innovation decision-making: how can a crowd shape a product? How can we crowd-develop, crowd-manage and crowd-design for example. You will be invited to pick one of your existing processes and crowd-source it. Also here, an article based on Haydn’s research on crowd-activities will be published soon.

Speakers

  • Jaspar Roos, Chief Inspiration Officer, ABN AMRO Dialogues FutureIdeas.eu and Ventur.es
  • Haydn Shaughnessy, Author, The Innovation Lifestyle

Powertalks: Best innovations in Fintech

Location: Innotribe Space

Day: Thursday 19 Sep 2013

Time: 09:30 – 10:30

Inspired by TED Power Talks, we have invited some awesome innovators from the financial industry to present real, live innovations, which are in the market and starting to scale. In other words, this is not about Star Trek, but actual innovations, where the “rubber meets the road”.

startrek

  • Patrick Griffin, Head of Business Development of OpenCoin, the organization that first built the Ripple protocol. A Ripple is a unit of the native currency that exists in the Ripple network. The Ripple network is a peer-to-peer payment network. It enables free payments to merchants, consumers and developers, and to send and receive money in dollars, euros, yen or Bitcoin without having to do extra work for foreign exchange transactions and without charge backs. Ripple is also an open source protocol created for anyone to build on top of or use.
  • Kristoffer Lawson, Co-Founder & Chief Evangelist, Holvi. Kris will talk about Holvi’s upcoming European launch and his work as initiator of the Popup Society movement: setting up a company, forming a team and building a product, all within 48 hours. In true popup fashion many of these ideas die immediately, but not all. Some have gone on to become great companies.
  • Jaspar Roos will showcase some of the latest innovations in financial services his teams build over the last year in his different roles as Chief Inspiration Officer, ABN AMRO, Dialogues, FutureIdeas.eu and Ventur.es
  • Manu Sporny, Founder/CEO, Digital Bazaar and Chairman PaySwarm will share what happens if payments get commoditized to the level of the W3C protocol? Manu spends most of his time creating open standards and open technology that will integrate payments into the core architecture of the Web. His vision is to democratize finance, making the financial tools that are only available to large organizations today, available to everyone on the Web.

Closing Plenary Innotribe: “Around the campfire”

Location: Innotribe Space

Day: Thursday 19 Sep 2013

Time: 14:30 – 15:30

campfire

Later in the afternoon on Thursday – at 14:30pm – we will all join the Closing Plenary Innotribe: “Around the campfire”, where we will share the lessons, tools and techniques learned during the week. We are very proud to confirm our two tribal wise men:

  • JP Rangaswami (Chief Scientist of Salesforce.com and direct report of Marc Benioff) and;
  • Andrew Davis (Global Head of e-Commerce Strategy and Innovation, HSBC).

More information about the Innotribe@Sibos 2013 programme can be found in our programme Brochure (PDF flyer), on Sibos.com and of course Innotribe.com. The full Innotribe 2013 speaker list with bios is here.

By @petervan from the Innotribe Team

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The question every bank should ask itself is: “Am I a creator or a remover of friction?”

John Hagel hit the nail on the head in a recent Harvard Business Review blog post: The cost and difficulty of coordinating activities across entities, on a global scale, is far lower now.” Today’s hyper-connectivity not only makes it possible to coordinate across entities in a more efficient way, it also causes a deep disintermediation of players that were able to maintain their monopolies through sheer scale and power.

A really good example of this is Uber.com, the well-publicized peer-to-peer limousine and taxi service directly connecting drivers and customers, disintermediating completely the dispatching taxi companies that proved to be the friction in the system.

The same phenomenon is now happening everywhere, including in banking, as we see the advent of more peer-to-peer (mobile) payment systems.

Besides disintermediation, we have disintegration. What we witness is the end of highly vertically integrated organizations, and the birth of organizations whose chief strength is to pick and choose best-in-class functionality from outsiders and mix and match those with their own internal world-class capabilities. For that to happen, you need a decomposition of previously highly integrated functions into smaller chunks (for example risk management, payments, securities, reference data, even identity and trust) and the ability to expose those functions through application programming interfaces. Externalizing your core competencies has become an economic imperative.

Sean Park from the Anthemis Group suggested all this five years ago. Back then, you still could create a competitive advantage with these methods. Today you are a plain loser if you do not have this in place yet.

So if all this is commonplace, what’s the next big disruption? In my opinion it’s peer-to-peer, the ability of two or more entities to share data and do business without a central orchestrator. P2P changes everything. It changes product and service offerings, it changes how companies are organized; it fundamentally changes the business models we are used to. This is very quickly leading to a “fragmentation of everything”: the fragmentation of work, of applications, of hierarchies, of states.

camel

To illustrate how deep the change is, I’d like to use the metaphor of a camel in the ocean. The camel is the bank, and the water is data. Until now, the camel was carrying its own water through the desert. Now the camel is in the ocean, surrounded by data. We will require a new kind of species that can survive in this data ocean, can cope with the advent of trillions of nodes on the grid, all hyper-connected, hyper-fragmented and 100% distributed.

The world needs a new kind of bank, way beyond a money-bank, probably a “trusted data bank” that can help human beings store, change and transact data, and in doing so create new authentic value. Not just gimmicks, tricks, quick wins, or dirty fixes.

We seem to live in a “perpetual crisis,” jumping from one incident to another, where there is no room anymore for building a story with a beginning, middle, and an end; no room for reflection, no room to assess and, like a surfer, scan the waves of change on the surface of the data ocean. It’s like the camel is under water, drowning in tactics and ad-hoc firefighting, incapable of interpreting the tsunami of change.

The world enters a level of complexity that cannot be addressed anymore by conventional, binary, linear thinking. We need new tools, capabilities, and more non-linear ways of thinking, to be prepared to open up for more options. These new tools are about forecasting and assessing in different ways, deciding our options in different ways, ambitious design thinking with focus on what needs to be achieved versus what is the problem to be solved, and richer ways of expressing our options through visual thinking and other techniques.

This is way beyond the flashy designs of hyper-tech branches and “punchy-music-cool-sexy” apps or product videos.

The bank of the future is a humanizing bank,

where “I am not my device” and where the focus is on relationships, intimacy, depth, and human connection – supported by technology. It’s about deep human behavior, about deep culture change. But that does not happen through top-down instruction. What is needed is viral change at scale of specific behaviors, seeded and nurtured bottom-up from deep within the fabric of the organization.

Behavior creates culture,

and not the other way around.

Cross-posted on American Banker

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On 10-12 June 2013, I was invited as a panel participant to the ISACA Insights World Congress. It was the second time in two weeks – the previous time was during a session at the Amplify Festival – that the panel was asked by the moderator what the future would look like in 2040. At Amplify the question was around the future of work. At ISACA, the question was even more open ended.

untitled-by-allison-mcd-on-flickr

Although nobody of course knows what the future will hold, and everything I say on this topic is almost wrong by definition, I believe I surprised my audience with my very dystopian view on the future.

Many seem to believe that the future will be “bright”, with lots of possibilities for hyper-collaboration, in open and shared spaces, where serendipities happen every minute, where hierarchies don’t exist anymore, sort of love-and-peace in a sharing collaborative back-to-Woodstock environment.

woodstock-poster-for-sale

That may be the case in 2020, but I think the picture will be less rosy in 2040. Already today, algorithms trade in matter of milliseconds, a real-time world that we as humans can’t even grasp, let only survive. Where those algorithms now work for stock trading companies, by 2040 we will most probably be “augmented” – at best – by our personal algorithms.

It will not be a nice picture to look forward to: by that time, we will be totally ruled by robots and algorithms, and we will have to fight – assisted by our “devices” – for that very last minute of work in a crowded world marketplace where we will have to compete at rates of 1.5$ per hour. And this for probably high-skilled tasks, as the rest will be taken over by robots: a “Present Shock” of technological presence, a world undone of human presence, a very disturbing place where we are ruled by algorithms working on our behalf, where betting on peoples future is the new normal, where siren server masters raise interest fees on the mortgage of the personal success/failure of the data slaves.

The Singularity will have happened, but in quite a different way, in a way that technology owns us, eats us, swallows us, not a singularity of jolly happy people being more intelligent or augmented. A world of technology versus machines, where technology will dictate what it wants from us (See also Kevin Kelly “What Technology Wants” – with Kelly being the technology optimist he is – and Jaron Lanier “Who Owns the Future?”).

What we have witnessed during the last weeks’ revelations represents a true tipping point. Where we still may have had the illusion that we could empower ourselves, take charge, we will be at best be empowered by other powers: a new dystopian world where authoritarian technology rules, an authoritarian singularity, where we are reduced to data slaves of the new data masters.

As part of the Digital Asset Grid (DAG) project (an Innotribe project stopped after its incubation phase, and given back to the community), I have written in the past about the “Catastrophic Complexity” that is emerging right now through the explosion of the number of nodes on the grid, ànd the explosion of data. Where these data are more and more stored by “Siren Servers” – a metaphor used by Jaron Lanier – and where the DAG proposed a 100% distributed model of data storage in personal or corporate clouds, but with a choice of appropriate Trust Models, so that we don’t end up in another worldwide west. Indeed, with the advent of trillions of nodes on the grid, we will require a new kind of species, a new kind of architecture, but more importantly a new type of governance.

camel

I am also getting more and more disturbed by a sort of “over-glorification of technology. This may be surprising as a “Techonomist”, where the belief is that technology will enable a new philosophy for progress – I still believe that – but we need some solid healthy criticism in the debate.

techonomy

When I read this week in The Guardian – a quality newspaper, right? – about the “gadgetry and behavior concepts for the 21 century” and the related comments that these are “super important” new behaviors, I believe we are missing the point; we need to counterbalance all this excitement with way more attention for humanizing our businesses.

I am afraid we are slipping into an “Authoritarian Surveillance State” as described in Washington Post, or even a “Techtarian State” as articulated by Stan Stalnaker in The Huffington Post.

To understand what’s really going on, let’s looks at some understreams that cause the waves of change at the surface. I have split them in technological and more societal changes:

  • Technological:
    • SMAC: Social, Mobile, Analytics, Cloud
    • Platforms and APIs leading towards the end of highly vertically integrated organizations, and where the new skill becomes horizontal sourcing of pin-point functionality
    • Explosion and loss of control of data.
    • Explosion of Cyber-threats
    • Our identity schemes not keeping up with the sheer explosion of nodes, hampering our security, as the internet was never built with identity in mind
    • Disintermediation through hyper-connectivity (example Über)
  • Societal
    • Erosion of Privacy
    • Platform, everything as a service
    • New economies (P2P, Sharing, Reputation,…)
    • New expression of value, currencies, assets, cred, influence, reputation,
    • Crowdsourcing everything (credit cards, funding, investing, lending, mapping, reputation, …)

We probably most underestimate this trend of crowd-everything. There is something deeper going on: this is really about the use of external power to scale; think platform, using crowds as change accelerators, like developers for building on your APIs, but now through users. Google recently acquired Waze for 1B$ !.

waze

The industrial scale application of crowd is very much a “Singularity University Meme”, says Haydn Shaughnessy in Forbes.  Crowd-recording, crowd-sensing, crowd-data collection, more eyes and ears and sensors, through Waze, through Glasses, etc. It’s clear some parties want way more data to be available,  searchable, to be monetized, with us working like slaves to provide all these data for free. We evolve from democracy to “crowdocracy”.

Our near future will witness the “fragmentation of everything”: the fragmentation of work, of applications, of hierarchies, and states giving in to power data houses, data guerillas, pods, and cells.

We will see the “asymmetry of everything”: asymmetry of transparency, of search and computing power, of concentration of data. This will lead to power unbalances, to surveillance mania, to loss of freedom of speech. Already now the recent developments makes me more selective on what I tweet and share. The only way out is a 100% distributed system, but I am afraid that it is already too late for that and that our future is already owned by Jaron Lanier’s “Siren Servers”

We already see the “exceptionalism of everything”, where the exceptions become the norm: events such as stock exchange black swans become the norm. We take for granted the exceptional qualities of uber-people like Marissa Mayer, Zuckerberg, and other “heroes”.

We are “attacked by everything”: our secrecy is attacked by Wikileaks, our privacy by Siren-Servers, our security by cyber-attacks, our value creation by thousands of narrow innovations at the speed of light. All this happens at the speed of light, at “Un-Human” speeds, runs on a different clock, lives in another world.

We seem to live in a “perpetual crisis”, jumping from one incident to another, where there is no room anymore for building a story with a begin, middle, and an end; no room for reflection, no room to assess and scan the waves of change on the surface of the data ocean.

The world enters into a complexity

that cannot be addressed anymore

by conventional binary linear thinking.

 

We need new tools, capabilities, and ways of thinking, more non-linear, be prepared to open up for more options. These new tools are about forecasting and assessing in different ways (scenario thinking), decide our options in different ways, design thinking in context with intent and within constraints, and richer ways of expressing our options through visual thinking and other techniques more leveraging the human senses of color, sound, smell, trust, sensuality, presence.

We have come at a point where our only options out are a revolution of the data slaves and evolving as a new kind of species in the data ocean, trying to preserve what makes us human.

I have no clue how we can avoid this dystopia, but we will need a new set of practices for value creation; where data slaves dare to stand up and call for a revolution; where value creation and tax declarations go way beyond being compliant with the law; where we see the emergence of ethically responsible individuals and organizations. But it will be very difficult to turn back the wheel that has already been set in motion several decades ago.

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